The "Accessibility for Ontarians with Disabilities Act" (AODA) is new legislation that applies to hundreds of thousands of businesses in Ontario, as well as to community groups and public services. The AODA aims to remove many of the barriers people experience in public and commercial areas.
People with disabilities are a growing consumer market in Canada. Nationally people with disabilities account for an estimated $25 billion a year in consumer spending and influence the spending decisions of twelve to fifteen million other Canadians.
Over one-in-eight Ontarians have disabilities that keep them from more fully participating in society. That will only increase as baby boomers move into their senior years. According to Statistics Canada by 2025 the number of Ontarians with disabilities will grow to about 1 in 5.
OBIAA and TABIA, in partnership with the Ministry of Community and Social Services are developing resources to help small businesses increase their awareness of accessibility and to promote accessibility best practices in their businesses.
TABIA represents the local small business community on the Customer Service Standards Development Committee which is presently creating proposed accessibility standards for the AODA.
***Please Note -we no longer have copies of the Missed Bu$iness booklet available. Please feel free to download and print the above edition and be sure to include credit to TABIA for the availablility.